Clear information about how website enquiries are handled.
This policy explains what information ProjeTrek receives through this website, why it is used, and how you can contact us about it.
Information we may receive
When you submit the contact form or email ProjeTrek directly, we may receive your name, work email address, company name, the type of support you are interested in, and the information you choose to provide about your project or challenge.
Basic technical information may also be recorded automatically by the website hosting infrastructure for security, availability and diagnostic purposes.
How the information is used
Information submitted through the website is used to understand and respond to your enquiry, communicate about a possible engagement, operate and protect the website, and maintain reasonable business records.
Submitting the enquiry form does not subscribe you to marketing communications.
Sharing and service providers
ProjeTrek does not sell personal information. Information may be processed by service providers used to operate the website and business communications, such as website hosting and email providers, where this is necessary to provide those services.
Retention
Enquiry information is retained only for as long as reasonably necessary to respond to the enquiry, manage any resulting business relationship, maintain appropriate records, or meet applicable legal and administrative requirements.
Cookies and tracking
ProjeTrek does not currently use advertising or behavioural-tracking cookies on this website. If analytics or other cookie-based services are introduced later, this policy will be updated and any required consent controls will be added.
Security
Reasonable technical and organisational measures are used to protect information handled through the website. No internet transmission or storage method can be guaranteed to be completely secure.
Your requests
You may contact ProjeTrek to ask about personal information you have submitted through this website, request a correction, or request deletion where appropriate and legally permitted.
Updates to this policy
This policy may be updated when the website, services or supporting technology changes. The latest version will always be published on this page with the updated date.